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Straight answers about how SchoolSwap SA works during parent testing.

What is SchoolSwap SA?

SchoolSwap SA is a marketplace for buying, selling and gifting second-hand school essentials — uniforms, textbooks, stationery, sports gear and more — organised around your child’s school. This build is a parent-testing prototype, not the finished product.

How buying works

Browse or search the marketplace, open a listing to see its photos, price and condition, and use Enquire about this item to ask the seller a question. SchoolSwap SA does not process payment or hold money — buyer and seller arrange payment and handover directly with each other.

How selling works

The selling flow walks you through choosing a school and category, describing the item and its condition, adding photos, setting a price (or offering it as a gift), and choosing a delivery or handover option. Your progress is saved as a draft on this device until you submit it.

What “Gift” means

A Gift listing is offered to another family at no cost. The seller doesn’t receive a payout for it — SchoolSwap SA simply helps the item find a new family faster.

How item condition works

Sellers describe condition honestly using a fixed scale (for example New with tags, Like new, Excellent, Good or Fair) and disclose any visible wear or defects. SchoolSwap SA does not inspect items and cannot guarantee that an item matches its description — always review photos and ask questions before agreeing to buy.

How delivery and handover work

Sellers show only the delivery or handover methods they can actually support, such as a safe local handover, PAXI bag delivery, a PUDO locker, or SchoolSwap-assisted handover in selected areas. Prices shown are estimates. SchoolSwap SA does not manage courier bookings or guarantee a successful handover — buyer and seller confirm the details between themselves.

How enquiries work during testing

When you enquire about an item, your message is saved on this device only — it is not automatically delivered to the seller yet. There is no live seller messaging in this prototype.

What is stored on this device

SchoolSwap SA has no user accounts or servers yet. Everything you do — saved items, recently viewed listings, your sell draft, your profile, enquiries, listing reports, and feedback you submit — is stored only in this browser’s local storage on this device. It does not sync to another browser or device, and clearing your browser data will remove it.

How to report a listing

Open the listing and choose Report listing, pick a reason and add any details. Reports are recorded on this device for testing — there is no moderation team reviewing them yet, and reporting does not remove the listing.

How to reset prototype data

Go to Account › Settings and choose Reset prototype data. You’ll be asked to confirm before anything is cleared.

Contact and feedback

For structured feedback, use the Feedback page. For anything else, see the Contact page or email hello@schoolswapsa.co.za.